ProSign National Signing Agency

Words in [brackets] are blanks you fill in with your own details when you adopt this sample in Supreme Plan AI.

Executive Summary

ProSign National Signing Agency is a notary signing agency in Dallas, Texas, owned by Priscilla and Omar Hayes. We dispatch vetted, bonded notaries to loan signings and provide mobile, remote and courier services for title companies, lenders and individuals.

Why this fits. Real estate closings depend on accurate signings at the right time, and title companies want reliable partners. A local agency with strong quality checks and quick dispatch can win steady work.

Here is what our numbers show. In Year 1 we plan about 900 signing assignments, 600 mobile notary jobs and 800 remote and courier services. That brings in sales of $221,000, growing to $1,127,800 by Year 5. We expect a profit of about $26,600 in Year 1, a profit of about $78,700 in Year 2, a profit of about $137,400 in Year 3 and a profit of about $279,200 by Year 5. Notary pay, insurance and software are our largest costs, and the plan counts all of them.

We need $45,000 in total. Of that, $21,000 is startup costs (laptops, printers and scanners, mobile notary supplies, insurance and bond, dispatch software, branding and launch marketing), and the rest is cash for the first months. We are putting in $10,000 of our own savings and asking for a $35,000 SBA 7(a) loan.

We are Priscilla and Omar Hayes, owners of ProSign National Signing Agency. These numbers are estimates based on the assumptions listed at the end of this plan, not promises.

Company Description

ProSign National Signing Agency will be a limited liability company (LLC) in Dallas, Texas, owned and run by Priscilla and Omar Hayes. Priscilla is a commissioned notary and loan signing agent who has completed thousands of signings. Omar handles dispatch, title company relationships and the books.

What we do:
- Loan signing assignments for title and escrow companies.
- Mobile notary services for individuals and businesses.
- Remote online notarization where state rules allow.
- Courier and document delivery.
- Training and support for contractor notaries.

Who we serve: Title and escrow companies, mortgage lenders, law firms, businesses and individuals in the Dallas area and beyond.

Licensing and insurance. We will register the LLC, carry errors and omissions and general liability insurance and require every notary we dispatch to hold an active commission, a background check, a bond and errors and omissions coverage. We follow state notary rules, keep a journal and protect borrower information under privacy rules. We do not give legal advice.

Our promise. On-time, accurate signings with no mistakes that delay a closing.

Where things stand today. The business plan, vetting process and rate sheet are written. The next steps are the insurance, the dispatch software and the first title companies.

Problem & Opportunity

Title companies and lenders need signings handled on tight schedules, and one mistake or late arrival can delay a closing.

What customers run into:
1. Notaries who arrive late or miss details.
2. Documents that are printed or signed incorrectly.
3. No backup when a notary is unavailable.
4. Hard-to-find notaries in rural areas.

Why it matters. A closing depends on a correct signing at the right time, and reliable notaries protect the borrower and the lender.

Products & Services

ProSign will be the signing agency Dallas title companies call first.

What makes us different:
1. Vetted, commissioned, bonded notaries.
2. Quality checks before and after every signing.
3. Fast dispatch and backup coverage.
4. Clear status updates to title companies.
5. Remote and mobile options.

How an assignment works:
1. The title company sends an assignment.
2. We assign a qualified notary and confirm the appointment.
3. The notary completes the signing and returns the documents.
4. We confirm completion and send an invoice.

Why customers stay. Title companies keep a signing service that is accurate and on time.

Market Analysis

Who we serve:
- Title and escrow companies.
- Mortgage lenders and loan officers.
- Law firms and businesses.
- Individuals needing mobile notary services.

How we sized the market. Our Year 1 plan is about 900 signing assignments, 600 mobile notary jobs and 800 remote and courier services, a small share of the signings in a large metro area. Replace this estimate with your own count of title companies and notaries near you.

Why now. Real estate and refinance activity move with the market, and title companies want reliable partners that can cover many locations.

Competitive Landscape

What customers can do today:

1. National signing services. Wide coverage and impersonal.
2. Independent notaries. Personal and limited in capacity.
3. Title company employees. Convenient and limited.
4. Banks and shipping stores. Convenient for simple notarizations.
5. Online notary platforms. Fast and limited to certain documents.

Where we fit. ProSign will be a local agency that is accurate, fast and easy for title companies to work with.

Marketing & Sales Strategy

How customers will find us.

Before opening:
- Meet title and escrow companies and lenders.
- Prepare a notary roster and vetting process.
- Set up a website with online ordering and a Google Business Profile.
- Offer trial assignments.

After opening:
- Ask every client for a reference.
- Send monthly volume reports.
- Recruit more notaries in new areas.
- Visit title companies monthly.
- Share quality stats with clients.

What we will measure. How clients heard about us, how many trial assignments become regular clients and how many clients stay.

Operations Plan

How the business will run.

Season and schedule. Signings follow the housing market, with peaks around month end and in spring and summer. We keep a roster of backup notaries and flexible hours.

Team. Priscilla handles quality and trains notaries and Omar handles dispatch in Year 1. A dispatcher joins in Year 2, and we add staff as assignments grow.

Quality and safety. Notaries follow identification and journal rules, verify borrower identity and protect confidential information. We use secure tools for documents and follow state rules for remote notarization.

Equipment. We will buy laptops, printers and scanners, mobile notary supplies and a secure dispatch system.

Paperwork and money. Title companies are invoiced after each signing and pay within two weeks. Individuals pay at the appointment. We pay contractor notaries after the signing is confirmed. We keep the books in simple accounting software and set aside money for taxes and insurance every month.

Management & Organization

The people who will run ProSign National Signing Agency.

Priscilla Hayes, owner and quality lead. She vets notaries and trains them. Omar Hayes, owner and dispatch lead. He manages assignments, clients and the books. (Replace this paragraph with your own background.)

Team. One dispatcher from Year 2, growing to four, each trained on privacy and quality control.

Office. Omar handles the office with part-time help as assignments grow.

Outside advisors. An accountant, an insurance broker, an attorney who reviews contracts and a free mentor from SCORE or the Small Business Development Center.

Staff pay in this plan is a full year per person: owner / Quality Lead $48,000; dispatcher $34,000. Replace them with the pay you can offer where you live.

Milestones Narrative

Our goals and when we plan to reach them.
- Before opening (2 months ahead): register the LLC, set up insurance and dispatch software, vet the first notaries and sign the first title companies.
- Year 1: about 2,300 assignments and services with Priscilla and Omar; $221,000 in sales and a profit of about $26,600.
- Year 2: about 3,700 and a dispatcher; $416,300 in sales and a profit of about $78,700.
- Year 3: about 5,200 and a second region; $638,800 in sales and a profit of about $137,400.
- Year 4: about 6,700 and more notaries; $878,000 in sales and a profit of about $207,200.
- Year 5: about 8,300 and a second dispatcher; $1,127,800 in sales and a profit of about $279,200.
Growth depends on winning and keeping customers, so treat the later years as goals, not promises.

What we check every week: assignments completed, errors, on-time rate, notary pay, unpaid invoices and cash in the bank.

Funding Request

How much we need and how we will use it. Total we are raising: $45,000.

How we got that number. The Funding Need Calculator in this plan adds up three things:
- Startup costs of $21,000, listed item by item in the Startup Costs section: $5,000 for laptops, printers and scanners, $3,000 for mobile notary supplies and stamps, $1,500 for LLC filing and attorney review of agreements, $3,000 for errors and omissions and general liability insurance, first payment, $800 for notary bond and commissions, $2,200 for dispatch software, first year, $2,500 for branding and website, $2,000 for launch marketing, $1,000 for notary vetting and training.
- The cash the business uses before it breaks even, about $0. Sales cover the daily costs once the doors open, so the cash we need up front goes mostly to startup costs.
- A cash cushion of about $19,900: three months of Year 1 operating costs.
- Together, the cash used before break even and the cushion come to about $19,900, and the three pieces add up to about $40,900, rounded up to the nearest $500: $41,000.
We are raising $4,000 more than that, $45,000 in all, to cover a slower first season than planned. With this funding, the lowest year-end cash balance is about $58,400, at the end of Year 1.

Where the money comes from:
- Our own money: $10,000.
- SBA 7(a) loan: $35,000.

Kind of funding we are looking for. An SBA 7(a) loan from a lender that finances small businesses, backed by our savings and the equipment and inventory as collateral.

How we will pay it back. We expect a profit of about $26,600 in Year 1, a profit of about $78,700 in Year 2, a profit of about $137,400 in Year 3, a profit of about $207,200 in Year 4 and a profit of about $279,200 in Year 5. With this funding, the business has money in the bank at the end of every year of the plan. Our loan is the SBA 7(a) loan at 10.5% over 10 years, $472 a month. That payment is already included in our cash flow. We chose these as cautious planning rates; ask the lender for the real rates, which may be lower or higher.

What we are offering the lender: the equipment and a personal guarantee.

A smaller first step, if needed. If we cannot raise the full amount right away, we can start smaller and grow into this plan:
- Phase 1: start with local assignments and a small notary roster, which lowers the startup costs and the loan.
- Phase 2: once volume is steady, widen coverage and add a dispatcher and follow this plan.
To plan the smaller start, make a copy of this plan (use Duplicate) and lower the numbers to match.

All numbers in this plan are estimates. We will update them as real results come in.

Appendix Notes

Documents to attach before you send this plan:

- Your resume and a personal financial statement (a list of what you own and what you owe; lenders usually provide a form).
- Business registration papers and your EIN (your business tax number from the IRS, free at irs.gov).
- Your notary commission and proof of insurance.
- A sample notary vetting checklist and roster.
- A sample client agreement and rate sheet.
- A list of title companies you plan to approach.
If you don't have any of this yet, no worries - let's continue.

The assumptions behind our numbers (change them in the Financials section to match your own):
- Loan Signing Assignments: about $150 in Year 1, rising to $169; about $95 in direct costs, rising to $107; about 900 in Year 1, growing to 4,400.
- Mobile Notary Services: about $90 in Year 1, rising to $101; about $15 in direct costs, rising to $17; about 600 in Year 1, growing to 2,200.
- Remote and Courier Services: about $40 in Year 1, rising to $45; about $10 in direct costs, rising to $11; about 800 in Year 1, growing to 3,600.
- A signing assignment averages about $150, a mobile notary job about $90 and a remote or courier service about $40.
- Prices rise about 3% a year.
- Equipment ($8,000 in Year 1) covers laptops, printers and scanners and mobile notary supplies, and later years ($1,000, $1,500, $1,000 and $1,500) replace and add equipment.
- Pay (a full year, per person): owner / Quality Lead $48,000; dispatcher $34,000.
- Other yearly costs in Year 1: software and Insurance $8,000, marketing $8,000, vehicle and Fuel $4,000, office $6,000, admin $3,000, notary Bonds and Commissions $2,500. These grow between 4% and 5% a year.
- Customers and payers pay about 15 days after service, so at the end of Year 1 about $8,840 is still owed to us. Income tax at 21%.
- Every dollar amount is an estimate. Replace them with your own quotes and research.

Startup Costs