Refund Policy

Supreme Plan AI does not reimburse funding

Supreme Plan AI is a tool that helps you prepare a business plan, grant proposal, or loan application. It does not apply for funding on your behalf, does not guarantee that any funder, lender, or grantmaker will approve your request, and does not control their decision in any way. Supreme Plan AI does not reimburse, repay, or otherwise compensate you for funding you sought but did not receive, for the amount of a request that was approved for less than you asked, or for any business or financial outcome connected to a plan, proposal, or application you created using the service. This is true regardless of which plan, feature, or tier you used, including Federal Funding Intelligence, Grant Matching, or any AI-assisted drafting tool.

Subscription refunds

Supreme Plan AI subscriptions (Standard, Pro, and Consultant) are billed in advance, monthly or annually, through PayPal.

• Cancelling stops future billing. You can cancel your subscription at any time from your account. Cancelling stops the next charge, and you keep access to the plan you already paid for until the end of that billing period - we do not cut off access early just because you cancelled.
• We do not provide prorated or partial-period refunds for cancelling partway through a billing period you've already paid for.
• Annual plans are billed once for the full year. If you cancel partway through an annual term, the same rule applies: no further charges, and you keep access through the period you paid for, but the unused portion of that year is not refunded.
• Billing errors. If you believe you were charged in error - charged twice for the same period, charged after you had already cancelled, or charged the wrong amount - contact us and we will look into it and correct a genuine error.

Supreme Start sponsorship

Participants in the Supreme Start sponsorship program are not charged during their sponsored period, so this refund policy does not apply to that access. Standard subscription and refund terms apply if a sponsored participant chooses to continue as a paying subscriber afterward.

Payment disputes and chargebacks

If you have a billing concern, please contact us first so we can look into it directly - most billing questions can be resolved faster that way than through a PayPal dispute or a card chargeback. Filing a chargeback or dispute without contacting us first may result in your account being suspended while the dispute is investigated.

Changes to this policy

We may update this policy from time to time. The version posted here is always the current one. If you have questions about a specific charge or situation not covered above, contact us - we read every message ourselves.